Privacy Policy
Last updated: October 26, 2025
INTRODUCTION
This Privacy Policy describes how Rali Pte. Ltd. ("we", "us", "our", or "Rali") collects, uses, and shares your personal information when you use the Dink App ("the Application"). By using the Application, you agree to the collection and use of information in accordance with this policy.
IMPORTANT: This Application is designed for sports participation and community building. By participating in sports activities through our platform, you agree that your sports participation records (match results, tournament history, rankings, etc.) will be retained permanently to maintain the integrity of our sports community and provide accurate historical data to all participants. Personal identifiable information can be managed separately as described in this policy.
1. INFORMATION WE COLLECT
We collect several types of information from and about users of our Application, including:
- Personal information: Name, email address, phone number, and profile information
- Usage information: Information about how you use the Application, including game statistics, match results, and league participation
- Device information: Information about the device you use to access the Application, including IP address, device type, and operating system
- Location information: With your consent, we may collect and process information about your actual location
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Provide, maintain, and improve the Application
- Process and complete transactions, and send related information including confirmations and notifications
- Send administrative messages, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Facilitate matches, leagues, and tournaments
- Monitor and analyze trends, usage, and activities in connection with the Application
- Detect, prevent, and address technical issues
3. SHARING YOUR INFORMATION
We may share your personal information with:
- Other users of the Application as necessary for the functioning of the Application (e.g., to facilitate matches and tournaments)
- Service providers who perform services on our behalf (e.g., hosting, data analytics)
- Legal authorities when required by law or to protect our rights
We do not sell your personal information to third parties.
4. DATA STORAGE AND TRANSFER
Your information may be stored and processed in Singapore or any other country where we or our service providers maintain facilities. By using the Application, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than your country.
5. SPORTS PARTICIPATION DATA RETENTION
PERMANENT RETENTION OF SPORTS RECORDS:
By participating in sports leagues, ladders, tournaments, and matches through our Application, you acknowledge and agree that your sports-related participation data will be retained permanently to maintain the integrity of our sports records and provide accurate historical data to all participants.
Sports data that is retained permanently includes:
- Match results, scores, and outcomes
- Tournament participation and results
- Ladder rankings, positions, and movement history
- Challenge history (sent and received)
- Performance statistics and ratings (NTRP, ELO, DinkDex)
- Display names used during sports participation
- Team memberships and affiliations
- League and circle participation records
PERSONAL DATA MANAGEMENT:
While sports participation records are retained permanently, you maintain control over your personal identifiable information:
- Email addresses, phone numbers, and contact information can be deleted upon request
- Profile photos and personal descriptions can be removed
- Real names (if different from display names) can be deleted
- Location data and device information can be purged
LEGITIMATE BUSINESS INTEREST:
This permanent retention of sports data serves legitimate business interests including:
- Maintaining accurate and complete sports league records
- Providing reliable opponent history and statistics to all players
- Ensuring fair play and preventing manipulation of historical records
- Preserving community sports history and achievements
- Supporting accurate ranking and rating systems
Your sports participation creates a permanent historical record that benefits the entire sports community by ensuring data integrity and accurate competition records.
6. GENERAL DATA RETENTION
For non-sports related personal information, we will retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request deletion of personal identifiable information while maintaining your sports participation records.
7. USER CONTENT
The Application may allow you to post or share content, such as profile information, comments, and messages. Any content you post or share may be visible to other users of the Application. You understand that once you post content, you may not be able to remove it.
8. YOUR RIGHTS
PERSONAL DATA RIGHTS:
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate personal data
- Right to Erasure: Request deletion of personal identifiable information (email, phone, photos, etc.)
- Right to Restrict Processing: Request limitation of how we process your data
- Right to Data Portability: Request transfer of your data in a machine-readable format
- Right to Object: Object to processing of your personal data
SPORTS DATA LIMITATIONS:
Please note that sports participation data (match results, tournament records, rankings, statistics) cannot be deleted as this data:
- Serves legitimate business interests in maintaining sports record integrity
- Belongs to the historical record of community sports activities
- Is necessary for fair play and accurate competition systems
- Benefits all participants through reliable historical data
To exercise your rights regarding personal data, please contact us using the contact information provided below.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. CONTACT US
If you have any questions about this Privacy Policy, please contact us at: contact@rali.life
Rali Pte. Ltd.
Singapore
11. CONSENT
By using the Application, you consent to our collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use the Application.